California DMV Dodges Audit of Wait Times
There have been increasing complaints from customers about the wait times at California’s Department of Motor Vehicles. It’s been such an issue that an audit was requested into the DMV’s management. However, state lawmakers refused to order an official audit into the DMV’s management yesterday. The audit request needed at least eight supporters from the Joint Legislative Audit Committee for approval, which means four Assembly Members and four Senators needed to support the audit request. According to the Sacramento Bee, Governor Jerry Brown’s office stated,
(The long wait times) needs to get fixed. We’re throwing everything at it and look forward to the legislature approving more DMV staff as quickly as possible.
Unfortunately, the request did not pass by one vote. Assembly members approved the request, but three Democratic state senators did not vote, which effectively ended the requested audit. Democratic Senators Ben Allen (Santa Monica), Jim Beall (San Jose) and Ricardo Lara (Bell Gardens) failed to support the requested audit. Lawmakers had previously approved almost $17 million in additional funding for the DMV, which officials said they would use to hire another 230 staff. The DMV had previously added Saturday hours at 60 offices, hired 500 new workers, and redirected nearly 300 other workers. It’s uncertain why the DMV continues to have long wait times despite the increase in funding, workers, and hours. There needs to be something done to get to the bottom of why customers have to wait so long at the DMV.